Terms of Service

1. Who We Are

Verba is provided by SHCH Studio LTD, a private limited company registered in England and Wales under company number 17107327. Registered office: 14 Summit Way, London, England, N14 7NL.

2. These Terms and Eligibility

These Terms govern the Verba apps for macOS and iOS, the Verba keyboard extension, and Verba's account and cloud features (together, the Service). The Privacy Policy explains how we handle personal information.

You must be at least 18 years old to create a Verba account. Accounts under these Terms are for individual users, and Verba is not directed to children. You may use Verba in your individual capacity for personal or professional tasks. Do not submit organisation-controlled personal or confidential information to Cloud Features or deploy Verba as an organisation-managed service unless SHCH Studio LTD separately agrees the applicable roles and data-processing terms. By creating or signing in after being provided links to these Terms and the Privacy Policy and selecting the acceptance control, you agree to the Terms and acknowledge that the Privacy Policy was made available. Apple platform terms may also apply, but do not replace these Terms between you and SHCH Studio LTD.

3. The Service

Verba provides writing assistance, selected-text rewrite, dictation, personal dictionary controls, and related features. Processing may happen locally on the device or in the cloud by sending the information needed for the requested operation to Verba and its disclosed providers. The app identifies local and cloud routes in its controls.

Some features, models, languages, or operating-system integrations may not be available on every device. Internet access and a valid account are required for cloud features. We will provide the Service with reasonable care and skill, but do not promise that every feature will always be available, uninterrupted, or error-free.

4. No Payment at Launch

At the effective date of these Terms, the account and cloud Service is provided without charge. Creating an account does not begin a trial that automatically becomes paid. Verba will not charge you unless it first shows you the price and payment terms and you separately and expressly agree to pay.

Because no fee is charged under these Terms, there is no payment under these Terms to refund. This does not affect mandatory consumer rights or separate rights attached to a previous purchase or local licence. Before a future paid launch, Verba will publish updated terms and the required price, cancellation, renewal, compatibility, and refund information.

5. Accounts and Security

Provide accurate account information and keep access to your email and devices secure. You are responsible for activity through your account unless it results from our failure to use reasonable care. If you believe an account or session is compromised, secure the associated email account and sign out affected Verba devices. Do not share authentication codes or tokens.

6. Your Content and Cloud Instructions

You retain your rights in text, audio, settings, feedback, and other material you provide (User Content). You give SHCH Studio LTD a limited, non-exclusive licence to host, copy, transmit, and process User Content only as needed to provide, secure, support, and comply with law in relation to the Service. The licence ends when content is deleted, subject to the Privacy Policy's retention and legal exceptions.

You must have the rights and lawful authority needed to submit User Content. Do not send secrets, passwords, private keys, or content you are not permitted to process. Cloud processing is not designed for medical records or special-category or criminal-offence personal data. Do not deliberately send that information, or another person's confidential or sensitive personal information, through a cloud feature unless you have all required authority and Verba has expressly confirmed that the use is supported. Use local processing where available.

7. AI Output

AI-generated or model-assisted output may be inaccurate, incomplete, biased, non-unique, or unsuitable. Review it before relying on, publishing, or sending it. Verba is not a substitute for legal, medical, financial, safety, or other professional advice and should not be used to make high-impact decisions about another person.

As between you and SHCH Studio LTD, we do not claim ownership of User Content. To the extent we obtain rights in output generated for you, we assign those rights to you. This does not guarantee that output is copyrightable, unique, accurate, or free of third-party rights.

8. Acceptable Use

You must not use Verba to break the law, infringe rights, process content without permission, create malware, facilitate unauthorised access, evade security, disrupt or overload the Service, impersonate others, commit fraud or harassment, generate unlawful seriously harmful material, bypass limits, or use automation that unreasonably burdens the Service. Reverse engineering remains permitted where applicable law expressly permits it.

9. Verba and Third-Party Rights

SHCH Studio LTD and its licensors retain rights in the Service, branding, software, and documentation. We grant you a limited, revocable, non-exclusive, non-transferable licence to install and use Verba in your individual capacity for personal or professional tasks under the individual-account restriction above.

Verba includes or downloads third-party software, model runtimes, and model files subject to their own licences, model cards, acceptable-use, or platform terms. Verba will provide the notices required for the exact distributed build. Those terms do not reduce mandatory rights against SHCH Studio LTD.

If you send product suggestions or feedback, you allow us to use the non-personal ideas in them to improve Verba without payment. This does not give us ownership of User Content in a feedback submission or permit use of personal information outside the Privacy Policy.

10. Changes

We may change the Service for legal, security, safety, technical, compatibility, capacity, or provider reasons. We will give at least 30 days' advance notice of a material change likely to disadvantage users unless an urgent legal, security, or safety reason makes that impracticable. Changes do not apply retroactively.

If these Terms change materially, we will publish the new version and effective date and provide reasonable notice. If you do not accept a material change, you may stop using Verba and close your account before it takes effect.

11. Suspension, Account Closure, and Discontinuation

You may stop using Verba and request account closure at any time. We may suspend access immediately for a material breach, unlawful use, or a credible security, safety, or service-integrity risk. For a minor remediable breach, we will normally give notice and a reasonable opportunity to correct it. We may discontinue the free Service with at least 30 days' notice where reasonably practicable.

12. Liability and Consumer Rights

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or mandatory consumer rights.

If you are a consumer, we are responsible for loss or damage that is a foreseeable result of our breach or failure to use reasonable care and skill. We are not responsible for unforeseeable loss, loss caused by your breach or misuse, or business losses arising from consumer use. Nothing affects remedies under the Consumer Rights Act 2015 or other mandatory law. Organisation-managed or organisation-controlled personal-data use is outside this launch scope unless separately agreed.

13. Governing Law and Disputes

These Terms are governed by English law, except that this choice does not deprive you of mandatory protections under the law where you live. You may bring proceedings in courts available under applicable consumer law, including the courts of the part of the United Kingdom where you live.

Verba does not impose mandatory pre-dispute arbitration or a class-action waiver. ADR may be used only if both parties agree after a dispute arises. We do not currently subscribe to a mandatory ADR scheme.

14. General and Contact

If part of these Terms is unenforceable, the rest remains in effect. Delay in enforcing a right is not a waiver. You may not transfer your account without consent; we may transfer these Terms in a merger, reorganisation, or sale if mandatory rights are not reduced.

SHCH Studio LTD · Company 17107327 · Registered in England and Wales · 14 Summit Way, London, England, N14 7NL